BackOnTools
$0— what the average tradie loses to missed calls every year

Never miss
another job.

We set up an AI receptionist for your trade business — it answers every call, books the job, quotes ballpark prices, and sends the invoice. You stop losing work to the missed-call problem. Set up in 7 days.

Start 14-day free trial →Book a demo instead

No card today. 14 days free. Set up live on the call. Cancel any time.

📞 Call our demo AI right now — free

Tap to call +61 468 096 380 · hear it live

This is a real AI receptionist answering as a plumbing business. Takes 60 seconds.

✓ 9 trades covered✓ Answers in < 3 rings✓ 24/7 including emergencies✓ Setup in 7 days✓ Cancel anytime

Pick your trade — call the AI live now

🔧 Plumber →📞 +61 468 096 380
⚡ Electrician →📞 +61 468 067 428
❄️ HVAC →📞 +61 468 061 976
🖌️ Painter →📞 +61 480 893 553
🏠 Roofer →📞 +61 480 891 905
🟫 Tiler →📞 +61 480 890 988
🪵 Carpenter →📞 +61 480 891 361
🧹 Cleaner →📞 +61 480 891 309
🌿 Landscaper →📞 +61 480 892 069
< 3 rings
Average answer time
24/7
Always on, no exceptions
9 trades
Covered across Australia
$45k/yr
Average tradie loses to missed calls
DS
Plumber
Inner West, Sydney

“Booked 22 jobs in the first two weeks without touching my phone. Used to lose 5 or 6 calls a week to voicemail — now they all get picked up.”

22 jobs in first 2 weeks
MK
Electrician
North Shore, Sydney

“Eight after-hours fault calls in the first month. Three turned into emergency callouts we'd have slept through. It paid for itself in week one.”

8 after-hours jobs captured, month 1
TC
HVAC tech
Eastern Suburbs, Sydney

“Peak summer I couldn't answer the phone — I was on jobs all day. The AI booked 14 service calls in one week while I was flat out. Game changer.”

14 service calls booked in one week

Illustrative results based on early customer experience — individual results may vary.

How much is the missed-call problem costing you right now?

You know the feeling. You're halfway under a sink, elbow-deep in a blocked drain, when the phone rings. You can't answer. The customer leaves a voicemail — or more likely, hangs up and calls the next plumber on Google.

Industry research says tradies lose 20–40% of inbound calls on a busy day. At an average job value of $300–800, that's $30,000–$120,000 a year slipping through the cracks. For every day you don't solve this, a stranger is paying your competitor.

You've probably tried a voicemail service. You've probably tried forwarding to the missus. Maybe you've even looked at hiring a receptionist (and seen the $55,000 price tag). This is why we built BackOnTools — a virtual receptionist that actually picks up, sounds like you, and books the work.

Your new AI receptionist, live in 7 days

1

You book a 20-min demo.

We get on Zoom. You tell us what your business does and how you like to handle calls. We walk you through a live AI call so you hear it in action.

2

We build your AI in a week.

We set up your own branded AI receptionist, your job management platform, your quote and invoice templates, and connect it all to your calendar. You test it. We fine-tune.

3

It goes live. You stop losing work.

Every call gets answered. Standard jobs get booked straight into your calendar. Quotes go out. Invoices send themselves. You get on with the actual work.

Everything it does while you're on the tools

Not just a phone answered. A full receptionist working every job from the first ring to the final review.

Answers every call, day or night

Picks up in under 3 rings — after hours, weekends, when you're up a ladder. No caller hits voicemail.

Books jobs into your calendar

Qualifies the job, locks in a time that suits you, and drops it straight into your diary.

Quotes on the spot — and texts the price

Gives a Melbourne-accurate ballpark, then you get the exact figure it quoted in your post-call text.

Snap-a-photo intake

Caller texts a photo of the leak, board or roof — it's attached to the job so you can scope before you drive out.

Chases quotes that didn't book

When a caller gets a price but doesn't commit, it follows up a couple of days later so the job doesn't go cold.

Confirms every booking

Sends the caller a confirmation text the moment a time's locked in — fewer mix-ups, fewer no-shows.

Asks happy customers for reviews

After the job's done, it texts a Google review link — quietly building the reputation that wins the next call.

Records & summarises every call

Every call recorded, transcribed and summarised — spot-check exactly what was said, in your dashboard.

New · included on every plan

Not just answers.
A foreman in your pocket.

Every BackOnTools tradie now gets Foreman— the AI brain that turns this week's calls into next week's bookings. We don't just stop the leaks. We tell you exactly where the next $5,000 is hiding.

9:41●●●●·Wifi·92%
Tuesday · 26 May
9:41
Foreman · now
Morning briefing ready
Loading your hot leads…
Charlie · Plumber brief
0:28
Tap play to hear your morning briefing.
Played daily on your way to the first job
Try another trade

Daily voice briefing

Charlie reads you the morning game plan while you drive to the first job. Who to ring first, what to chase, what's hot.

Hot-lead alerts

The second a caller sounds ready to buy, Foreman pushes them to your phone. Ring before your competitor does.

Growth signals

Where you're underpricing, which suburb to ad-spend in, which knowledge gaps are losing you calls. Acted on with one tap.

Ask Foreman anything

Who's my hottest lead? Best converting suburb? Did Sarah ring back? Plain-English answers from your own call history.

Save bad reviews before they happen

Foreman listens for frustrated callers and flags them for a personal callback. A 90-second ring turns a 1-star review into a booked job.

A heatmap of your suburbs

See exactly where your calls come from — and where they don't. Spend $50 on the empty suburbs, not the ones already swamped.

See Foreman in action →

Free on every plan. Live the day you go live.

The app

Your whole business, in your pocket

Stay on the tools. Your AI answers, quotes, and books. Open the app whenever you want and see every call caught, every job booked, and every dollar it earned you. No dashboards to learn, no admin to do.

9:41Wi-Fi100%

Good morning, Luigi

How your AI receptionist is performing

🌙 CAUGHT OVERNIGHT

2 jobs booked while you slept = $1,360

BOOKED BY YOUR AI · SINCE YOU STARTED▲ $340 today

$3,540

3 after-hours calls you would have missed today, caught.

92%

Answered

7

Booked this week

38%

After-hours capture

2m 14s

Avg call

See the money it caught

9:41Wi-Fi100%

Calls

Every call your AI receptionist handled

🔍Search caller or issue
AllBooked (3)Emergency (1)Missed (1)

Burst pipe under kitchen sink

Emergency

04** *** 210 · 2m 14s · 12m ago

Hot water system quote

Booked

04** *** 887 · 3m 02s · 1h ago

Blocked drain, back patio

Booked

04** *** 145 · 1m 48s · 2h ago

Tap dripping, ensuite

Enquiry

04** *** 932 · 2m 31s · 4h ago

Leak under house

Missed

04** *** 071 · 0m 52s · 6h ago

Every call, answered

9:41Wi-Fi100%

Jobs

Jobs your AI booked

To do · 3Done · 12
EMERGENCY

Burst pipe under kitchen sink

Sarah Mitchell · 207B Gooch St, Brunswick

📅 Tomorrow 8:00am

Quoted

$480

📞 Call💬 Text💵 Quote🧭 Map

Hot water system replacement

Dave Nguyen · 14 Anderson Rd, Coburg

📅 Thursday 10:30am

Invoiced

$1,250

Jobs booked while you work

Get it on your line →Download on the App Store

BEHIND THE TOOL

Built by someone who gets it

Why I built BackOnTools — and what it means to me

Three of my five brothers are tradies. A chippy, a sparky, and a plumber. I grew up watching them work — early starts, long days, hands that never stop moving. They're brilliant at what they do. But the one thing that always got them was the phone.

It rings while they're on the tools. They can't answer. The customer hangs up and calls the next tradie on Google. The job's gone. They don't even know what they missed.

I watched that happen for years. Then I started seeing what AI could do — really do — for small businesses. Not the big end of town. Not corporates. Real people running real businesses. And it clicked: a tradie should never have to choose between doing the job in front of them and answering the call that pays for the next one.

That's why BackOnTools exists. Built in Australia, for Australians, by someone whose family lives and breathes the trades.

Our Mission

Put tradies back in control of their time and their future.

What Drives Us

Tradies work harder than anyone. They don't need more work — they need smarter tools and real support.

🔧

Luigi Turco

Founder & CEO

Brother of tradies. Built BackOnTools so no tradie ever has to choose between the job and the call.

Ready to experience what real support looks like?

Book a Demo — See It In Action →

See it working for a real plumber

"I used to lose 5 or 6 calls a week to voicemail. Now they all get picked up. Booked 22 jobs in the first two weeks without touching my phone."

— Dave, Smith Plumbing, Melbourne VIC

31
calls captured week 1
22
jobs booked automatically
$0
missed emergencies
7
days to go live

90-second case study coming soon

Dave from Smith Plumbing explains how BackOnTools changed his business in week 1.

Book a demo — hear it live on Zoom →

Simple pricing. No lock-ins. Cancel anytime.

Every plan includes the AI receptionist, your own phone number (or we port your existing), and 24/7 emergency handling. You choose how much automation you want.

Starter

Never Miss A Call

$197/month

+ Foreman AI ops included

, setup free FREE this week

  • ✓AI answers every call, qualifies the job
  • ✓SMS summary to you within 30 seconds
  • ✓Monthly call transcript report
  • ✓Up to 100 calls per month
  • ✗No auto-booking
  • ✗No invoicing

Best for: tradies who just want every call answered and handed to them.

Get Starter →
Most Popular

Pro

Full AI Receptionist

$297/month

+ Foreman AI ops included

, setup free FREE this week

  • ✓Everything in Starter
  • ✓AI books standard jobs into your calendar
  • ✓ServiceM8 fully set up with your templates
  • ✓Ballpark quotes over the phone
  • ✓Auto-invoice on job complete
  • ✓Automated overdue payment reminders
  • ✓Up to 300 calls per month

Best for: sole trader or small team wanting the full end-to-end system.

Get Pro →

Premium

Done For You

$497/month

+ Foreman AI ops (everything)

, setup free FREE this week

  • ✓Everything in Pro
  • ✓Monthly agent tuning (we listen to 20 calls)
  • ✓Custom voice cloning (your voice or a pro voice actor)
  • ✓Priority support (same-day)
  • ✓Quarterly strategy call
  • ✓Unlimited calls

Best for: established businesses ready to scale up.

Get Premium →

🔒 Setup slots are limited — we manually onboard each customer in 7 days. Taking bookings now.

💚 Save 15% with annual billing — pay yearly, get 2 months free on any plan.

❓ Not sure which tier fits? Book a 20-min demo — we'll tell you straight which one you actually need. No upsells.

Answering service for every trade

Built for how each trade works — from emergency callout to booked-in quote.

PlumbersElectriciansHVAC / Air ConBuildersLandscapersRoofersPaintersTilersPest ControlCarpentersCleanersLocksmiths

Guides & comparisons

CalculatorCost of missed calls for tradiesGuideAnswering service vs virtual receptionistGuideAnswering service vs voicemailBuyer's guideBest answering service for Aussie tradiesGuideAfter-hours answering for tradiesExplainerHow AI receptionists work for tradiesDataTradie missed-call statisticsCompareBackOnTools vs SophiieCompareBackOnTools vs Johnni.aiCompareBackOnTools vs OfficeHQ

Questions we get asked all the time

Ready to stop losing jobs to voicemail?

Book a 20-minute demo. You'll hear your AI receptionist handle a real call. If it doesn't make immediate sense for your business, we'll tell you straight.

Book my demo →
WhatsApp ushi@backontools.com.au· Serving tradies across Australia
About us·Reviews·AI vs human
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